Frequently Asked Questions

1. Do I have an academic advisor?
2. How do I know which classes I need to take to get my degree?
3. How can I find out how much longer it will take to obtain my degree?
4. How do I tell if I am a freshman, sophomore, junior, or senior?
5. What if the class I want to take is not offered at either the Albuquerque or Rio Rancho Campus?
6. How do distance learning courses compare with classroom courses?
7. When do classes start next?
8. What can I expect during my classes?
9. How do I get credit for classes I took at a technical school, community college, or another university?
10. How can I give feedback concerning and instructor?
11. May I transfer any courses from this program to other universities?
12. What is the best way to communicate with my instructor?
13. Who can I talk to if I have questions or need help?
14. How do I get my grades?
15. Where can I get a copy of my report card?
16. Where can I purchase NAU clothing and other school items?
17. Which classes should I take?
18. How do I register for classes?
19. What are my responsibilities after I register for classes?
20. How do I know which classes I need to take to get my degree?
21. How can I find out how much longer it will take to obtain my degree?
22. What if I need a tutor?
23. Where do I get a student ID card?
24. What can I use my student ID card for?
25. What if I need to take a break from school?
26. When will graduation ceremony take place and what do I need to do so I can participate?
27. Are there registration deadlines?
28. How do I get a transcript?
29. Do I have to buy my books from the NAU bookstore?
30. What are my options for paying for my classes?
31. What is a promissory note?
32. My company requires an invoice, how do I get one?
33. Is it possible to set up a payment plan?
34. What do I do if I am already taking a class but need to get out of it?