"It is my pleasure to welcome you to the Albuquerque and Rio Rancho campuses of National American University, where our highest priority is to help each of you achieve the educational goals you have set. My staff and I are fully aware of your sacrifice and commitment to this effort and we pledge to create an environment that supports, encourages and assists you. You will be treated as an individual, not a group or a number, and your issues will be reviewed on an individual basis. Whether you are returning to school after many years or entering for the first time, our aim is to make your student experiences convenient, gratifying, relevant and memorable. My door is always open to you, with a sincere invitation to come in to visit at any time."