Associate of Applied Science - Medical Administrative Assistant

Program Goals
The program will:

• develop the student’s entry-level competence in performing administrative functions as required of medical administrative specialists.
• encourage students to project a positive attitude and show initiative and responsibility.
• expose the student to holistic health care philosophy, cultural differences, and practices to respond to needs and expectations of patients, physicians and employers.
• develop communication skills necessary to provide patient care, and work effectively as a health care team member.
• engage learners in the process of developing professional ethics as they apply to the medical administrative assistant profession.
• encourage student membership and involvement in professional organizations, and provide them with a thorough understanding of the importance of certification, and continuing education.

Student Learning Outcomes
Graduates of the program will:

• demonstrate entry-level skills, knowledge and behavior competence in content, administrative functions procedures, including medical records management, healthcare coding, office accounting, and transcription.
• apply customer service concepts and principles in providing quality care.
• identify various community resources.
• recognize and respond to communication, gathering data, providing documentation, and implementing quality care.
• articulate fundamental principles, regulations, and statutes for performing within legal and ethical boundaries.
• recognize the importance of obtaining credentials, membership in professional organizations, and continuing education.