Associate of Applied Science - Medical Assisting

Program Goals
The program will:

• develop the student’s entry-level competence in performing administrative and clinical functions as required of medical assistants.
• encourage students to project a positive attitude,  and show initiative and responsibility.
• expose the student to holistic health care philosophy, cultural differences, and practices to respond to needs and expectations of patients, physicians and employers.
• develop communication skills necessary to provide patient care, and work effectively as a health care team member.
• engage learners in the process of developing professional ethics as they apply to the medical assisting profession, including knowledge of the Medical Assisting Code of Ethics.
• encourage student membership and involvement in professional organizations, and provide them with a thorough understanding of the importance of certification and continuing education.

Student Learning Outcomes
Graduates of the program will:

• demonstrate entry-level skills, knowledge and behavior competence in content, administrative and clinical functions and procedures, including general operational functions, as defined by the Commission on Accreditation of Allied Health Education Programs Standards and Guidelines for Medical Assisting Educational Programs.
• apply customer service concepts and principles in providing quality care.
• explain office policies, instruct patients according to their needs, and identify various community resources.
• recognize and respond to written, verbal and nonverbal communication concepts and principles in gathering assessment data, providing documentation, and implementing quality care.
• articulate fundamental principles, regulations, and statutes for performing within legal and ethical boundaries.
• recognize the importance of becoming a Certified Medical Assistant, membership in professional organizations, and continuing education.