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Computer Support Specialist Associate of Applied Science

A computer support specialist school in Austin - South

A Computer Support Specialist provides technical assistance to computer users, answer questions or resolve computer problems for clients in person, or via telephone or electronically. National American University offers degree programs in both the Diploma and the Associate of Applied Science. The Computer Support Specialist degree offered through NAU's school in Austin, TX provides students with the technical knowledge and expertise to analyze information and evaluate results to choose the best solution and solve problems within a help desk environment. See more occupations related to this activity.


This program is offered online, with support services provided by the NAU locations listed below. Classes are offered as follows:


Online Classes Only – Students may not take any on-ground classes at the following locations:
Indianapolis, Indiana; Garden City, Overland Park, Wichita, and Wichita West, Kansas; Bloomington, Brooklyn Center, Burnsville, Minnetonka, Rochester, and Roseville, Minnesota; Independence, Lee's Summit, and Zona Rosa, Missouri; Bellevue, Nebraska; Albuquerque and Albuquerque West, New Mexico; Tulsa, Oklahoma; and Allen, Texas.


On-Ground Classes Permissible – In addition to online classes, students may take on-ground classes at the following locations:
Centennial, Colorado Springs, and Colorado Springs South, Colorado; Ellsworth AFB, Rapid City, Sioux Falls, and Watertown, South Dakota; Austin, Austin South, Georgetown, Houston, Lewisville, Mesquite, and Richardson, Texas.

To learn more about program goals, learning outcomes, and course descriptions, view the . For more information call (888) 628-8392 or visit the Austin - Undergraduate campus page.

Austin Computer Support Specialist School
Austin Computer Support Training School
Austin Technical Support School
This program, offered through NAU's school in Austin, TX prepares students to enter the exciting and challenging field of Information Technology. Armed with a solid core of information technology skills, students are prepared to enter the workforce as computer support specialists providing technical support, assistance, and advice to individuals and organizations that depend on information technology.

Associated Careers

*Source: National Center for O*NET Development. O*NET OnLine. www.onetonline.org

  • Computer Occupations, All Other
  • Computer Operators

Key Courses

  • Installing and Configuring Windows Server 2012
  • Introduction to Computer Security
  • Windows Operating System and Server Administration Fundamentals
  • Customer Service Relations

Students in some programs may be required to take online classes and attend classes at different locations.

Certification Exam

Computer Support Specialists can seek the CompTIA certifications in the areas of: A+, Network+, and Linux.

Gainful Employment Disclosures

To read disclosure information about our graduation rates, the median debt of students who completed this program and other important information, select the type of student that best describes you.


About Austin

National American University’s Austin South campus is located in the heart of south Austin, with easy access from South Mo Pac, Interstate 35 and US290. The Austin South campus opened in 2011, and offers excellent degree programs in business, allied health, information technology, and criminal justice. Our faculty and staff are committed to providing quality higher education in a caring and supportive environment. Located at the corner of William Cannon Drive and Westgate Boulevard, the campus serves students in communities from Austin to San Antonio, on campus, online, and on Fort Sam Houston. More information about Austin and the surrounding area is available at the following sites:

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rev.10.04.2017