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Computer Support Specialist Associate of Applied Science

A computer support school online

A Computer Support Specialists provide technical assistance to computer users, answer questions or resolve computer problems for clients in person, or via telephone or electronically. National American University offers degree programs in both the Diploma and the Associate of Applied Science. This online Computer Support Specialist school provides students with the technical knowledge and expertise to analyze information and evaluate results to choose the best solution and solve problems within a help desk environment. See more occupations related to this activity.


This program is offered online, with support services provided by the NAU locations listed below. Classes are offered as follows:


Online Classes Only – Students may not take any on-ground classes at the following locations:
Indianapolis, Indiana; Garden City, Overland Park, Wichita, and Wichita West, Kansas; Bloomington, Brooklyn Center, Burnsville, Minnetonka, Rochester, and Roseville, Minnesota; Independence, Lee's Summit, and Zona Rosa, Missouri; Bellevue, Nebraska; Albuquerque and Albuquerque West, New Mexico; Tulsa, Oklahoma; and Allen, Texas.


On-Ground Classes Permissible – In addition to online classes, students may take on-ground classes at the following locations:
Centennial, Colorado Springs, and Colorado Springs South, Colorado; Ellsworth AFB, Rapid City, Sioux Falls, and Watertown, South Dakota; Austin, Austin South, Georgetown, Houston, Lewisville, Mesquite, and Richardson, Texas.

To learn more about program goals, learning outcomes, and course descriptions, view the . For more information call (800) 209-0182 or visit the Online – Undergraduate campus page.

Online Computer Support Specialist School

Associated Careers

*Source: National Center for O*NET Development. O*NET OnLine. www.onetonline.org

  • Computer Occupations, All Other
  • Computer Operators

Key Courses

  • Installing and Configuring Windows Server 2012
  • Introduction to Computer Security
  • Windows Operating System and Server Administration Fundamentals
  • Customer Service Relations

Certification Exam

Computer Support Specialists can seek the CompTIA certifications in the areas of: A+, Network+, and Linux.

Gainful Employment Disclosures

To read disclosure information about our graduation rates, the median debt of students who completed this program and other important information, select the type of student that best describes you.


Self-Directed Learner Statement

Students enrolled in online courses at NAU's online computer support specialist school will be expected to complete a significant portion of their course work independent of direct faculty supervision. Due to the nature of online learning, the instructor’s role will be that of a facilitator and guide. In that role, the instructor will provide the student with guidelines and learning activities, and will offer feedback and evaluation as the student proceeds with the course. Success depends upon the individual student’s self-motivation and ability to undertake independent study. Experience has shown that some students fail to realize the degree of effort and time that is required to successfully complete the course(s). Based upon the foregoing, NAU requires that students acknowledge their role as self-directed learners during the enrollment process.

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rev.10.04.2017