Medical Administrative Assistant
Associate of Applied Science Degree
NAU's Medical Administrative Assistant degree program is designed to prepare you for entry-level administrative positions in a variety of health care settings. Administrative duties may include greeting patients, setting appointment times, scheduling hospital admissions, medical transcription, medical record management, insurance coding and billing, bill collections, office compliance, and other general medical office procedures.
Program Goals
The program will:
- develop the student’s entry-level competence in performing administrative functions as required of medical administrative specialists.
- encourage students to project a positive attitude and show initiative and responsibility.
- expose the student to holistic health care philosophy, cultural differences, and practices to respond to needs and expectations of patients, physicians and employers.
- develop communication skills necessary to provide patient care, and work effectively as a health care team member.
- engage learners in the process of developing professional ethics as they apply to the medical administrative assistant profession.
- encourage student membership and involvement in professional organizations, and provide them with a thorough understanding of the importance of certification, and continuing education.
Student Learning Outcomes
Graduates of the program will:
- demonstrate entry-level skills, knowledge and behavior competence in content, administrative functions procedures, including medical records management, healthcare coding, office accounting, and transcription.
- apply customer service concepts and principles in providing quality care.
- identify various community resources.
- recognize and respond to communication, gathering data, providing documentation, and implementing quality care.
- articulate fundamental principles, regulations, and statutes for performing within legal and ethical boundaries.
- recognize the importance of obtaining credentials, membership in professional organizations, and continuing education.
* For more information about our graduation rates, the median debt of students who complete the program and other important information, please visit www.national.edu/disclosures.