Medical Staff Services Management

Associate of Applied Science Degree
The Medical Staff Services Management (MSSM) degree is designed to prepare graduates to work in a hospital or health care facility as a credentialing expert. A certified MSSM is qualified to become an integral part of health care administration that would be responsible for: managing compliance, adherence to government regulations, credentialing of staff, operations management (staffing, budgets, database administration, etc.), continuing education, and upholding organizational policies, procedures and regulations. The coursework for the MSSM program helps prepare you for the Certified Professional in Medical Services Management or the Certified Professional Credentialing Specialist examinations which are recognized as the standard in the medical services profession and are a symbol of excellence within the industry. Earning these credentials signifies that you have demonstrated the knowledge and skills required to perform competently in today's complex medical credentialing environment.
Read an independent endorsement of NAU’s online medical staff management programs at WorldWideLearn.com, a trusted directory of online colleges and universities.
Program Goals
The program will:
- provide students with an overview of medical staff services administration, accreditation and regulatory compliance, management of credentialing processes, privileging, risk management, medical staff law, medical terminology, peer review, and information management.
- develop students’ knowledge and skills in project management, critical-thinking, problem-solving, and current technology required in the credentialing process.
- involve students in teamwork and leadership development through participation in classroom and online activities.
- prepare graduates to continue their education at the bachelor’s and graduate levels.
Student Learning Outcomes
Graduates of the program will:
- demonstrate a general knowledge of medical staff organization, medical staff management requirements, and quality and peer review assessment requirements.
- demonstrate a general knowledge of medical staff law, accreditation and regulatory standards, and compliance.
- initiate and complete the credentialing and recredentialing process for medical staff and allied health professionals.
- develop and maintain a data base management program for medical staff services activities.
- communicate effectively in order to provide administrative support to medical staff leaders.
- provide documentation of department and committee activities, as required by accreditation standards, medical staff bylaws, medical staff policies, federal and state regulations, and risk management and legal requirements.
- recognize the importance of lifelong learning through participation in continuing education activities and involvement in professional memberships and organizations.
* For more information about our graduation rates, the median debt of students who complete the program and other important information, please visit www.national.edu/disclosures.
