What is a Medical Administrative Assistant?


If you’re interested in a career in the Medical field, you should consider a career as an Allied Health Professional. Allied Health professionals are members of health care teams who provide a range of diagnostic, technical, therapeutic and direct patient care and support services that are critical to the other health professionals they work with and the patients they serve. If you are passionate about helping people, then a career as an Allied Health Professional such as a Medical Administrative Assistant might be a good fit for you. National American University offers an excellent Associate of Applied Science degree program to train students just like you for successful new careers as certified Medical Administrative Assistants.

There are five million Allied Healthcare Professionals in the United States. These healthcare professionals work in more than 80 different professions and represent approximately 60% of all health care providers. As the healthcare industry grows, the number of Allied Healthcare Professionals is anticipated to grow exponentially as well. An increasing number of these healthcare jobs will require degrees such as those offered through National American University. NAU offers online and on-campus options for students pursuing careers in these growing healthcare fields.

But which Allied Healthcare career is right for you? Consider Medical Administrative Assisting. Medical Administrative Assistants are valuable members of the healthcare profession, working with and alongside doctors to treat and take care of patients in need. The healthcare professionals who keep the healthcare system running smoothly, they are responsible for a medical office’s administrative tasks. The Medical Administrative Assistant’s job is challenging, but also highly rewarding. Here are some of the typical duties of a Medical Administrative Assistant:


  • Greeting patients
  • Answering telephones
  • Handling correspondence
  • Scheduling appointments
  • Arranging for hospital admission and laboratory services
  • Updating and filing patients’ medical records
  • Filling out insurance forms
  • Handling billing and bookkeeping

Another important role of the Medical Administrative Assistant is to act as a liaison, or coordinator, between the medical staff and the patient. Medical Assistants are often responsible for explaining to the patient any upcoming procedure, answers patient’s questions about medical procedures, and relates information both to and from the attending doctor. For this reason, good communication and interpersonal skills are absolutely vital for Medical Assistants. Medical Administrative Assistants should also be very organized, have the ability to multitask, and be able to work both independently and as part of a team.


NAU’s program prepares students for this career through a combination of lecture and laboratory sessions. Courses include Medical Law & Ethics,  Medical Record Management, and Healthcare Coding. Graduates of NAU’s program are thoroughly prepared to test for the industry-recognized Medical Assistant National Certification by the NCCT. To learn more about this program, visit the Medical Administrative Assistant program page.


The first step towards a rewarding career as a Medical Administrative Assistant is to attend a quality training program through an accredited institution. Founded in 1941 as the National School of Business, National American University is accredited by the Higher Learning Commission. NAU offers Associate’s, Bachelor’s, Master’s, and Doctoral online degree programs. To learn more about NAU and our programs, or to begin the enrollment process, call us at (855) 448-2318. Our friendly and helpful Admissions Representatives are waiting to help you. Don’t put your future on hold any longer, make your goals a reality with NAU!


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